Every Hostna legal document, in one place. The German-language versions are the binding ones for customers in Germany.
Terms and policies
- Terms & Conditions — what a Hostna service includes, how ordering, billing, renewal, and suspension work, and where liability sits.
- Privacy Policy — what personal data is processed, why, on what legal basis, and what rights you have.
- Cookie Policy — what this website stores on your device, and how consent is handled.
- Cancellation & Refunds — the money-back period, what it covers, what it does not, and how to cancel.
German-language documents
- Impressum — the provider identification required by § 5 DDG and § 18 Abs. 2 MStV.
- Datenschutzerklärung — the German-language privacy notice.
Reporting and enforcement
Suspected abuse of a Hostna-hosted service — phishing, malware, spam, fraud, or unlawful content — can be reported at Report Abuse. Reports that include a specific address and what you observed are actioned fastest.
Data processing agreements
Where Hostna processes personal data on your behalf as part of delivering a service, this happens under a data-processing agreement under Art. 28 GDPR. A copy is provided on request through the contact form or from the Client Area.
Getting in touch
Legal correspondence should go to the postal address in the Impressum. Questions about a document on this page can be sent through the contact form.