Domain Registration Terms

The rules a domain name carries with it: the registrar chain, data accuracy, expiry and redemption, transfers and the 60-day lock.

A domain is not hosting: it is an entry in a registry, reached through a chain of contracts that ICANN and the registries dictate. This page passes those rules through to you, as we are required to.

1. The registration chain

Hostna acts as a reseller of accredited registrars. Your registration is sponsored by the registrar named in your order confirmation and in the public RDAP record of the domain — currently ResellerClub or Internet.bs, depending on the extension. Hostna is not an ICANN-accredited registrar and does not present itself as one.

For generic top-level domains, the ICANN consensus policies — including the Uniform Domain-Name Dispute-Resolution Policy (UDRP), the Uniform Rapid Suspension system (URS) and the Transfer Policy — form part of your registration agreement and bind you as the registrant. For country-code domains, the terms of the national registry apply instead. Registrants of gTLDs have the rights and duties summarised in ICANN's "Registrant Benefits and Responsibilities", which the sponsoring registrar publishes.

2. Accurate data, verification, and what happens without it

You must give complete and accurate registrant data — name, postal address, email, telephone — and correct it within 15 days when it changes. Deliberately false registration data, and failure to correct data after a reminder, are grounds for suspension or cancellation of the registration under the registrar agreement.

Once a year you receive the WHOIS Data Reminder (WDRP) listing the data on file, and you confirm or correct it. We also verify registration data when a domain is ordered and when it changes — the same duty Art. 28 of the NIS2 Directive places on everyone offering domain registration services, regardless of company size.

Depending on the extension, parts of the registrant data are published in the public WHOIS/RDAP directory, with GDPR-based redaction where the registry applies it. Section 9 of the Privacy Policy describes the data flow.

3. Renewal, expiry and redemption (ERRP)

A domain runs for the registration period you bought. We remind you before it expires — approximately one month and approximately one week before the expiry date, and once more within five days after expiry where the domain has not been renewed. Reminders go to the email address on your account.

An unpaid domain is not suspended the way hosting is: it simply is not renewed, and enters the registry's expiry process. Many registries offer a redemption window after expiry; restoring a domain in redemption costs the registry's redemption fee, which is substantially higher than a renewal. Current renewal and redemption fees per extension are shown on the Domains page and in the Client Area before you order. After redemption, a domain is released for public registration and may be taken by anyone.

4. Transfers and the 60-day lock

You can transfer a domain to another provider at any time the policy allows: unlock the domain and obtain the transfer authorisation code (EPP/auth code) in the Client Area. We charge nothing for an outbound transfer; the gaining provider's transfer price usually includes a one-year renewal.

The ICANN Transfer Policy imposes a 60-day lock after a new registration, an inbound transfer, or a change of registrant data. During that window a transfer to another registrar is not possible, however inconvenient the timing — the lock is the registry's rule, not ours.

5. Fees

Registration, renewal, transfer and redemption fees are set by the registries and registrars and passed on as published. Where a registry changes a fee, the change applies from your next renewal, and we tell you before the renewal is charged — section 4 of the Terms of Service.

Domain fees are committed to the registry at the moment of registration and are never refundable — see the Cancellation, Withdrawal and Refund policy.